16 gems from the life of a Receptionist…

1. I eye-roll 3,496 times a day and Facepalm 1,569 times also. 
2. I make frequent use of the ‘hold’ button.
3. I get excited over new stationery.                   
4. When you’re shouting down the phone at me, it doesn’t make me want to help you more.
5. I’m an all-day grazer. My desk is covered in snacks. 
6. I’m more embarrassed by your ‘embarrassing story’ than you are. 
7. We’re not all 1 person. As much as I’d love to I can’t physically, emotionally, willingly- answer the phone, sit at the front desk, be the Dr’s secretary, filing and do admin.
8. There are times when I release a string of profanity as soon as you hang up.
9. I don’t have a magic wand, and no one is more gutted about that than I am. I can’t magic appointments out of thin air.    
10. It’s exhausting being smiley and upbeat all day long. Most days I manage to leave my shit at the door. Most days…
11. This is my job, my career. I am a professional receptionist. This isn’t a stop-gap while I’m home at uni.
12. Saying the words: “Just-a-receptionist” is a sure-fire way of pissing me off and it will earn you either an eye-roll or “WTF” face.
13. A sense of humour is VITAL in this job. 
14. It will be very tense prior to the annual CQC visit. 
15. Nothing makes me feel more like I’m exactly in the right place more than hearing a “Thank-you for you help” or seeing someone’s bad day ease just by providing a caring, compassionate response to a person’s bad time. 
16. TGIF